Fall and winter is about to market, offside youth clothing for the previous quarter to investigate the market, the overall sales of terminal shops as the focus of investigation in-depth understanding of some of the store shopping guide share experience to benefit journalists. Xiao Min in the offside juvenile equipment made more than six months shopping guide, hard-working, she summed up many of the secrets to retain customers, "clothing store sales is both a skill, is also an art, Purchasing Guide to be the hero, from the customer a Enter the door to leave, we want to treat ourselves as their butler, thoughtful, step does not fall. "Smile welcome guests to customers a good first impression, so that they have a good impression on the store atmosphere, it will prompt them to stay for a while To choose, customers buy things not only look at product quality, but also look at the quality of service, and shopping guide can often make use of their own flexibility to make up for the lack of products. Take the initiative to introduce sales staff must grasp the product knowledge, to be able to have something to say to the guests, the product price, specifications, features, features, advantages, manufacturers, meet what certification standards, the use of what should pay attention to, etc., are customers Want to understand, the customer is not a professional understanding of clothing, these knowledge can complement their past, "only see the style or fabric" selection, easier to get the customer's identity. Flexible question and answer 1) do not ask questions to the customer continuously, will cause disgust, have targeted recommendations; 2) Ask the question of "yes", such as "buy summer clothes must pay attention to comfort, cool, do you say? "This will make the guests feel you are thinking for him; 3) Ask the question of" one of two options, "when the customer is looking for a style, do not ask whether he likes it or not, but" do you like blue or black of"? This avoids extracurricular; 4) For guests questions can not be answered indiscriminately, to improve customer trust, we must let them recognize the professional as a shopping guide. Body language When the customer wants to try on, the shopping guide for the customer to take clothes, take the hanger, release the child is not discounted service, so that not only shows the intimate shopping guide, but also show the customer's honor, but also can do the shop's anti-theft work , Achievement super shopping guide. Address: Jiahe Street, Baiyun District, Guangzhou Jia Jun Jia Jun Industrial Park off-bit juvenile home website: http: //
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